Dependable Car Shippers (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our services.
By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
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1. Information We Collect
We collect both personal and non-personal information to provide and improve our services. This includes:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information (processed securely through third-party payment gateways)
- Vehicle details (e.g., make, model, year, VIN)
b. Non-Personal Information
- IP address
- Browser type and version
- Device type and operating system
- Website usage data, such as pages visited, time spent on the site, and links clicked
2. How We Use Your Information
We use your information for the following purposes:
- To provide and deliver our car shipping services
- To communicate with you regarding your inquiries, bookings, or services
- To process payments and manage transactions securely
- To improve our website, services, and user experience
- To send promotional materials, offers, or updates (you can opt out at any time)
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third-party carriers and logistics partners to fulfill your car shipping requests.
- Payment Processors: Secure third-party services to process your payments.
- Legal Authorities: When required to comply with legal obligations or protect our rights and interests.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather usage data. Cookies may include:
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: To analyze website usage and improve performance.
- Advertising Cookies: To display relevant ads based on your preferences.
You can manage your cookie preferences through your browser settings.
5. Data Security
We implement strict security measures to protect your personal information, including encryption, firewalls, and secure servers. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Correct inaccuracies in your personal information.
- Deletion: Request the deletion of your data (subject to legal and contractual obligations).
- Opt-Out: Unsubscribe from promotional communications.
To exercise your rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.
